Customer Experience Management software as a service solutions connecting the voice of customer with enterprises every minute of every day.
Social feedback from customers via text message. Build loyalty and resolve customer issues
ChattBack allows customers to anonymously text message businesses with compliments, complaints and questions. Chat with customers to build loyalty, resolve issues and keep bad reviews offline.
An online community for parents to connect to growing businesses in their city.
No need to sift through Yelp reviews, pay a fee for Angie's List, take a chance on a Craigslist ad, or blind post to random Facebook groups for the services you need. Giving Time Back to Parents Mumrunners is designed to be a one-stop-shop for families with daunting ...
Social Intelligence for Call Centers
ThinkCX instantly provides call centers with real-time social intelligence about customers -- helping them deliver better service and drive new revenues. When a customer contacts a call center (via phone, email, chat, social) ThinkCX automatically locates and ...