About
Sell more of what you make. Make less of what doesn’t sell. The Merchant Lab is a multichannel e-commerce platform that helps new and emerging brands reach more customers where they prefer to shop, using a central management system. We use a customer discovery process to make sure we understand what customers love about online retail brands, and how we can make it easier for customers to buy from these retailers. The Merchant Lab builds custom online retail sites for brands that perfectly fit their business model and the way their customers buy. Additionally, we offer a multichannel e-commerce platform to help brands reach more customers using predictive analytics. Since 2011, we've helped clients build and launch online retail stores that are high performance in sales growth and their ability to handle increasing traffic.